Pedido saiu +- 50U$ no STANDARD SHIPPING, e os caras enviaram via EXPRESS. Chegou o cara da DHL aqui e me cobrou 134R$ com aquelas malditas taxas administrativas.
Falei no email com a Amazon.ca que eu nao estou reclamando de pagar imposto, msmo eles tendo feito cagada, mas sim das taxas cobradas pela DHL EXPRESS que não sou obrigado a pagar.
Pois entao, o cara falou q eu posso recusar o recebimento e eles devolvem o valor quando receberem o produto de volta (LOL), ou entao eu pago essa merda.
Eu ja tinha pago na hora entao estou sem opções, esses imbecis da Amazon.ca não querem fazer nada.
Vou colar o email babaca deles, que é padrao de resposta automatica.
I've reviewed our previous correspondence and I'm sorry for any misunderstanding. I understand you're concern and I hope I can help.
It must be frustrating to learn your order shipped via DHL Express even though you chose a different shipping method. I would like to clarify our shipping policy.
Please be aware that even when your order is shipped via standard or expedited shipping, that does not guarantee that you will not be charged customs fees for importing items.
As previously mentioned, Any customs or import duties owed on the value of the original shipment will be levied once the package reaches the destination country. We have no control over what these charges may be, since your country decides what taxes and duties will be levied on goods shipped to your country.
You may want to contact your local customs office for more information on these charges.
I understand that DHL is charging you a processing fee. This is a standard processing fee charged by DHL Brazil on all dutiable packages.
In this case, you may either choose to pay the processing fees due on the shipment sent via DHL or choose to refuse the shipment. If you do refuse the shipment, the package will be returned to us, and we'll issue a full refund when we process the return. We apologize for any inconvenience this may have caused.
DHL Brazil charges this fee on all dutiable shipments, and any additional charges for customs clearance have to be borne by the recipient.
Thank you for shopping at Amazon.ca. We look forward to seeing you again soon.